AmeriCommerce Review

Winner of a 2010 CODiE award, an annual ceremony that recognizes the best in software development, AmeriCommerce is a comprehensive e-commerce solution, with a host of different packages and features designed to help merchants save time and money. Inc. Magazine featured the company in a recent list of the top 5000 fastest growing companies in the country, with the platform providing e-commerce solutions to a loyal customer base.

Founded in 2005, AmeriCommerce can certainly lay claims to being much more than a mere contender on the e-commerce world stage. Serving more than 5000 customers and processing transactions that total more than half a billion dollars annually, the company has legitimate bragging rights for the range of selling options it provides for its merchants regardless of their size. With its focus on customization, product portability and tangible success, AmeriCommerce has plenty to offer both the newbie e-commerce fledgling right through to the battle-tested platform cart master.

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AmeriCommerce Features

An overview of AmeriCommerce e-commerce software features

Navigation: Plans Pricing Templates & Design SKUs & Inventory SEO & Marketing Mobile Payments Security Customer Support

Main Features

The primary component that sets Americommerce apart from the competition is the ability to run multiple storefronts from the same account. This tool allows merchants to create several different websites without leaving their single admin panel. Consequently, merchants save time by not having to manage different accounts and systems. This means that anyone using this platform can successfully target different markets or countries using one streamlined system.

AmeriCommerce also recently upgraded its admin console so that users now have a completely intuitive interface to explore. Merchants can;

Make use of the multitude of drag and drop editing capabilities

Manipulate the vast number of tools available for positioning products and services for sale and shipping

Customize payment types, product pages and checkout ordering

Integrate with third party tools and adapt the platform to specific development objectives

Enable micro-store functionality for specific groups of users

Generate code for embedding "add-to-cart" functionality in blogs or invite-only affiliate programs

Plans

AmeriCommerce features 5 main plans, however you can try before you buy with their 14 day free trial period. Features are available on all plans, and there is no set-up fee for getting started. You can change your plan at any time, and custom plans can be accommodated in terms of integrations, number of products and stores, platform features, bandwidth and store-front design. Stores have a 99.9% uptime regardless of plan types which include the following options;

Steel: Entry level plan, 100 products, 2GB bandwidth, 250 MB space

Bronze: Light traffic plan, 500 products, 3GB bandwidth, 1GB space

Silver: Most popular plan, 5,000 products, 15GB bandwidth, 1GB space

Gold: Medium traffic plan, 10,000 products, 25GB traffic, 2GB space

Platinum: High traffic plan, unlimited products (50,000 free products for use with the advanced attribute feature), 50GB bandwidth, 5GB space

Enterprise: specially customized plans for merchants selling above $50,000/month. Contact details are at the AmeriCommerce website

There are no contracts for any of the plans, and each plan can be cancelled at any time

Pricing

For the main plans listed above (full details what's included), monthly costs are as follows:

Steel: $24.95

Bronze: $39

Silver: $99

Gold: $149

Platinum: $299

Regardless of plan, additional multiple storefronts will cost you $39/month with a $49 set-up fee. Obviously these prices are subject to change, so consult an AmeriCommerce sales person before committing to any changes to features within the plans.

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Templates & Design

As with other e-commerce providers, AmeriCommerce has both free and paid template options, all of which are customizable using the drag-drop interface for tuning up any of your product, search or content page layouts. The platform provides enough in the way of tools so that you can design up to 50 pages in which you have full control over your site’s appearance. Pages, page types and product categories can all have a different look and feel using the recently released "theme system", and you can edit any theme without knowing a single line of HTML.

If you are familiar with designing sites, you can do so with HTML, CSS, widgets and Javascript. Photos and design files can be managed through FTP or Dreamweaver, and you can preview any changes that you make to your individual site pages before publishing them. If, on the other hand, your preference is to have someone take care of the design detail for you, then AmeriCommerce has a design team that, for an agreed price, will provide you with a design package based on your ideas for layout and complete visitor experience.

SKU & Inventory Management

Built-in product variants allow any product feature to have its own SKU, weight, photo and price adjustment, and you have instant real-time visibility of your inventory from your admin area. Whether you have 1000 or more than 100,000 products for sale, AmeriCommerce enables bulk uploading, and you can edit and manage products all from just one product editor.

Fulfillment and tracking orders are easily managed and updated with one-click technology, and integration with QuickBooks easily synchronizes new orders with current inventory for real-time accounting and tracking.

SEO & Marketing

AmeriCommerce proudly boasts to have a powerful suite of SEO and related marketing tools, and judging by some recent reviews, users tend to agree.

Merchants have reported excellent SEO results from making use of AmeriCommerce’s provision for meta titles, custom headings and URLs, descriptions and on-page content optimization. Built-in tools allow you to get as granular as you like with your SEO efforts, all of which can be dictated from the page, product or category levels.

The importance of winning new customers and maintaining current relationships is at no point lost on the team at AmeriCommerce. Here’s what they have on offer;

Incentivized purchasing with an in-built Rewards program

Customizable blogs with RSS feeds, customer comment feature, themed blogs for different stores

Drip-feed automatic emailing facility

Facebook store theme for social selling on Facebook

Product feed integration into comparable engines like Amazon and Shopzilla

Abandon cart identification tool

Purchase-based discount offers rules

Bulk coupon codes

Banner advertising

Newsletter marketing

AmeriCommerce are about maximizing conversions for your stores, so if this is something that you need additional help with, you can always consider the option of investing in their team’s marketing services that specialize in SEO, paid advertising and social media optimization of your marketing campaigns.

Mobile

Merchants will receive a free mobile-optimized theme which is a store-front theme that is compatible with the major phone platforms. This optimizes the customer experience when visiting your store from mobile devices. Be aware that the theme is not responsive, but is rather a standard theme created to be mobile friendly and it will not match the look and feel of your store.

Payments

AmeriCommerce supports Google Checkout and PayPal as just two of the 50 payment gateways that they integrate with for a smooth provider processing experience. You can accept credit card payments online and offline, but there are costs incurred with this facility that they spell out on their website.

You will incur a monthly, transaction and per transaction fee for processing these payments through the AmeriCommerce merchant account.

Security

AmeriCommerce is PCI-DDS compliant, so no further security add-ons are required by merchants. Cisco firewalls along with military-grade encryption keeps shopper information secure.

Security is guaranteed with the each plan having free shared SSL (the site offers a 128 bit SSL encryption), and the website undergoes daily security reviews by Scan Alert and McAfee Hacker Safe to prevent security breaches and vulnerabilities. Data backups take place every night.

Customer Support

AmeriCommerce provides both email and telephone support, both of which respond promptly, though are only reachable within office hours, usually Monday to Friday, 9-5. This can be difficult for international users of the platform, especially those in a different time zone. However, their customer service department will provide technical advice and the solution to any other query you may have, and all information is clear and concise on the platform's help page. Questions can also be posed via the company's Facebook and Twitter pages.

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Social Media Mentions

AmeriCommerce on Twitter

AmeriCommerce Sentiment Analysis

Number of mentions by sentiment

Top users by mention

AmeriCommerce

estorecoaching

Calivation

HopeMillsChamber

Websites With Purpose

Sarfaraz Khan

Avalara1

MyEZOnlineStore

BronxnetPerspectives

VolusionExperts

AmeriCommerce Plans & Pricing

Try AmeriCommerce for 14 days FREE, fully functional and you don't need a credit card to sign up!

$25

Steel

  • $24.95 per month
  • 100 Products
  • 2 GB traffic
  • 250 MB storage
  • No setup fee
  • Free shared SSL
  • No Transaction Fees
  • Email & Phone Support

Free Trial

$39

Bronze

  • $39 per month
  • 500 Products
  • 3 GB traffic
  • 1 GB storage
  • No setup fee
  • Free shared SSL
  • No Transaction Fees
  • Email & Phone Support

Free Trial

$149

Gold

  • $149 per month
  • 10000 Products
  • 25 GB traffic
  • 2 GB storage
  • No setup fee
  • Free shared SSL
  • No Transaction Fees
  • Email & Phone Support

Free Trial

$299

Platinum

  • $299 per month
  • Unlimited Products
  • 50 GB traffic
  • 5 GB storage
  • No setup fee
  • Free shared SSL
  • No Transaction Fees
  • Email & Phone Support

Free Trial

AmeriCommerce Review: Bottom Line

So, is AmeriCommerce e-commerce software any good?

The company may need to extend its customer support reach, particularly for international customers who are also limited by the company’s focus on domestic users. That said, the revamped site has addressed many prior concerns regarding that of poor theme attractiveness, though some consumers believe it still has some way to go. On the flip side, customers are happy with the comprehensive dashboard for reporting, the store-front customization capabilities, the hosting dependability, and the easy multi-store management all conducted from a universal backend.

Like all good e-commerce providers, AmeriCommerce recognizes that you may need some first-hand experience with their software prior to committing your business to them. In this case, sign up for the platform’s free trial offer. You get access to all of their features, you won’t need your credit card, and you might just be pleasantly surprised.

There are clearly a number of positives AmeriCommerce brings to the table. If you want to start an ecommerce site, the company is certainly an easy solution that will get the job done. That being said, their pricing is a bit high. While this may be money well spent, it’s still money you will need to spend. Many of the services AmeriCommerce offers in its plans come standard with competitors and often at a more affordable price. Lastly, you’ll want to search for reviews of their service.

If you are in the market for an ecommerce website, you certainly have a number of options. That being said, be sure to shop around and do your homework so that you are not overpaying for services that you don’t need. Also, spend some time reading reviews from entrepreneurs similar to yourself.

Get a fully functional and instant access to all AmeriCommerce's features, by signing up to a 14 day free trial - no credit card is required.


Last updated: December 8, 2013

AmeriCommerce Review